Last updated: 24 May 2026

Terms of Service

These terms govern your purchase and use of services provided by NURI Consultation ("NURI", "we", "us"). By placing an order you agree to these terms. Please read them before you buy.

1. The services

NURI provides career advisory services including resume reviews, resume and cover letter writing, LinkedIn profile reviews, interview coaching, and related advice. The specific deliverables for each service are described on this site and in the order confirmation you receive after purchase.

2. Pricing and payment

All prices are listed in Australian Dollars (AUD) and are inclusive of GST where applicable. Payment is taken at the time of order via Stripe. We do not store your card details — payment information is handled directly by Stripe.

For job-focused services, pricing varies depending on how many roles we have already worked on for you. The price you see at checkout is the price you pay.

3. Your responsibilities

• Provide accurate information about your background, goals, and the role you are applying for.
• Respond to questions or requests for clarification within a reasonable time so we can complete the work.
• Treat advisors with professional courtesy during consultations and mock interviews.

4. Delivery

Most written deliverables are returned within five business days of receiving the information we need from you. Live sessions (consultations, mock interviews) are scheduled by agreement after purchase. Complex executive engagements may take longer and timelines will be communicated up front.

5. Outcomes

We do everything we can to give you a stronger, more competitive application — but we cannot guarantee any specific outcome (interview, offer, salary, or otherwise). Hiring decisions are made by employers based on many factors outside our control.

6. Intellectual property

Once payment is complete, you own the resumes, cover letters, and other written deliverables we produce for you. Our templates, frameworks, and underlying methods remain ours. You may not resell or redistribute our deliverables as a service to others.

7. Refunds and cancellations

Refund and cancellation rules are set out in our Refunds Policy.

8. Confidentiality

Information you share with us is treated as confidential and used only to deliver the service you have purchased. We do not share your details with third parties except where required by law or to operate this service (e.g. our payment processor, Stripe).

9. Liability

To the extent permitted by Australian Consumer Law, our liability for any claim arising from these services is limited to the amount you paid for that service.

10. Changes

We may update these terms from time to time. The "Last updated" date at the top of this page reflects the most recent change. Orders placed before a change are governed by the terms that were in force at the time of purchase.

11. Contact

Questions about these terms? Reach out via the contact section on ourhome page.

These terms are governed by the laws of the state in which NURI Consultation is registered. Any dispute will be handled in the courts of that jurisdiction.